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Warranty & After-Sales

Warranty terms, spare parts and long-term O&M support.

A twenty-year asset needs a supplier that is still answering the phone in year fifteen. Soaring has been doing this since 2002.

After-Sales Services

  • Spare parts — supply of replacement modules and components
  • Maintenance service — scheduled preventive maintenance
  • Remote diagnostics — fault analysis via the EMS platform
  • On-site intervention — field engineer dispatch
  • Long-term O&M — multi-year operations and maintenance contracts
  • Installation & repair qualification — Soaring holds the Electric Power Installation & Repair Qualification (电力承装承修资质), licensed to install and service grid equipment

Warranty Terms

[Client to supply: standard warranty period, scope and exclusions for (a) energy storage PCS, (b) integrated cabins, (c) battery test systems, and any extended warranty options. This section publishes once confirmed.]

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